• Apply for a Library Card

Types of Cards

Renew Your Library Card

• To renew your card, the customer card balance must be below $50.
• All cardholders may renew their cards in person at a VBPL branch or by phone at 757-385-0150.
• Teen cards expire when the cardholder turns 18 and can be renewed as an adult card with proof of identification.

​​​​​Your Card in the Online Catalog

With your library card, you can:

• View a list of your current checkouts
• Opt-in to save your checkout history
• Obtain your PIN
• Renew items
• View, change, and suspend holds
• Pay fines and fees

Other Library Cards

Hoopla

Create a Hoopla account with your email address, library account number, and PIN to enjoy streaming music, movies, TV shows, and audiobooks.

Libby

Use your library account number and PIN to view the e-books, audiobooks, and magazines on your Libby shelf, check the status of your holds and change your default settings for checkout periods. If your library card number is replaced, materials already checked out or on hold for you are not automatically transferred to a replacement library account. Please ask library staff to assist with merging in Libby.

Computer Access and Printing

Your computer login account is created when you receive your library card. With this account, you are allotted four hours per day on the library's public internet computers. You can also use this card to release your print jobs at the print payment terminals.

Checkout Limits

• Most full service library cards may borrow a total of 30 items at one time.*
• Teen cards may borrow a total of five items at one time.*

*Cards are limited to three video games and three Library of Things items at one time.

Checkout Periods

• All items may be checked out for 21 days.

Item Renewals

On your due date, any print items checked out from the library will be automatically renewed. You’ll receive a notification letting you know which of your print items were renewed.

Auto-renewal doesn't apply to materials from the digital library, or to Interlibrary Loan, Lucky Day, Library of Things, and Technology collections.

You can also choose to renew library items in the online catalog, in person or by telephone.

Materials may be renewed up to five times, unless:

• Items are on hold for another customer.
• Item is part of the Lucky Day collection.*
• Your library account is blocked for address verification or fees that are greater than $50.
• An item on your card is overdue for 30 days or longer.

*The Lucky Day collection features new or popular items available on a first-come, first-served basis and includes books and select Library of Things items. They cannot be placed on hold or renewed, and can be returned to any location.

Holds

• You may have up to 30 holds on your card at any one time.
• Place holds via the catalog, by phone or in person.
• You may choose any VBPL branch to pick up your items.
• You’ll receive notice of holds available via email, phone or postal mail (based on your preference).
• Holds will expire if not picked up from the library within eight days.
• Holds must be picked up using the same library account used to reserve them.
• You can modify holds expiration dates with the “suspend holds” option in My Account > Holds.

​​​​Fines and Fees

Overdue Materials

• VBPL no longer charges overdue fines. See FAQs for more info.
• Customers will still be charged the replacement cost for lost or damaged items.
• Items borrowed that are not renewed or returned to VBPL within 30 days will be considered lost. 
• Interlibrary loan: 50 cents per day per item, with no maximum limit.
• Library accounts are blocked from checking out materials once fees exceed $50.

Interlibrary Loan

• One-way postage
• Any insurance required by the lending institution
• Some items may require an additional fee.

Other Fees

• Additional fees for damage to library materials or missing labels may be charged. For more information, please contact us.

• Pay Fees & Fines