Library Account
VBPL accounts are free to residents of Virginia and Currituck County, N.C.
Account Management
Types of Accounts
Type
Cost
Registration Length
Capabilities
Type
Resident (Youth 0-17, Adult 18+)
Cost
Free to Virginia and Currituck County, NC Residents
Registration Length
2 years
Capabilities
Full Service
Type
Teen (Ages 13-17)
Cost
Free to Virginia and Currituck County, NC Residents
Registration Length
Account expires at age 18
Capabilities
Full access to online services. Up to five physical items checked out at one time.
Type
VBCPS Student Account
Cost
Free to VBCPS students
Registration Length
Account expires 30 days after student leaves VBCPS
Capabilities
Access to Digital Library, Computers & Internet. See more details on the VBCPS Student Account page.
Type
Internet
Cost
Free
Registration Length
1 year
Capabilities
Computers & Internet only within the library
Type
Non-Resident
Cost
$10 or $35 for those residing outside Virginia and Currituck County, N.C.
Registration Length
3 or 12 months
Capabilities
Full service
Renew Your Library Account
- To renew your account, the customer account balance must be below $50.
- All account holders may renew their accounts in person at a VBPL branch or by phone at (757) 385-0150.
- Teen accounts expire when the account holder turns 18 and can be renewed as adult accounts with proof of identification.
Your Account in the Online Catalog
With your account, you can:
- View a list of your current checkouts
- Opt-in to save your checkout history
- Obtain your PIN
- Renew items
- View, change, and suspend holds
- Pay fines and fees
Other Library Accounts
Hoopla
Create a Hoopla account with your email address, library account number, and PIN to enjoy streaming music, movies, TV shows, and audiobooks.
Libby
Use your library account number and PIN to view the e-books, audiobooks, and magazines on your Libby shelf, check the status of your holds and change your default settings for checkout periods. If your library account number is replaced, materials already checked out or on hold for you are not automatically transferred to a replacement library account. Please ask library staff to assist with merging in Libby.
Computer Access and Printing
Your computer login account is created when you receive your library account. With this account, you are allotted 4 hours per day on the library's public internet computers. You can also use this account to release your print jobs at the Print Payment Terminals.
Checkout Limits
- Most full service library accounts may borrow a total of 30 items at one time.*
- Teen accounts may borrow a total of five items at one time.*
*Accounts are limited to three video games and three Library of Things items at one time.
Checkout Periods
- All items may be checked out for 21 days.
Item Renewals
On your due date, any print items checked out from the library will be automatically renewed. You’ll receive a notification letting you know which of your print items were renewed.
Auto-renewal doesn't apply to materials from the digital library, or to Interlibrary Loan, Lucky Day, Library of Things, and Technology collections.
You can also choose to renew library items in the online catalog, in person, or by telephone.
Materials may be renewed up to five times, unless:
- Items are on hold for another customer.
- Item is part of the Lucky Day collection.*
- Your library account is blocked for address verification or fees that are greater than $50.
- An item on your account is overdue for 30 days or longer.
*The Lucky Day collection features new or popular items available on a first-come, first-served basis and includes books and select Library of Things items. They cannot be placed on hold or renewed, and can be returned to any location.
Holds
- You may have up to 30 holds on your account at any one time.
- Place holds via the catalog, by phone or in person.
- You may choose any VBPL branch to pick up your items.
- You’ll receive notice of holds available via email, phone or postal mail (based on your preference).
- Holds will expire if not picked up from the library within eight days.
- Holds must be picked up using the same library account used to reserve them.
- You can modify holds expiration dates with the “suspend holds” option in My Account > Holds.
Fines and Fees
Overdue Materials
- VBPL no longer charges overdue fines. See FAQs for more info.
- Customers will still be charged the replacement cost for lost or damaged items.
- Items borrowed that are not renewed or returned to VBPL within 30 days will be considered lost.
- Interlibrary loan: 50 cents per day per item, with no maximum limit.
- Library accounts are blocked from checking out materials once fees exceed $50.
Interlibrary Loan
- One-way postage
- Any insurance required by the lending institution
- Some items may require an additional fee.
Other Fees
- Additional fees for damage to library materials or missing labels may be charged. For more information, please contact us.