
Non-Virginia Beach Resident Cardholders
Changes are coming to Virginia Beach Public Library’s access to digital library services for non-Virginia Beach resident cardholders.

Changes are coming to Virginia Beach Public Library’s access to digital library services for non-Virginia Beach resident cardholders.
Virginia Beach Public Library (VBPL) is committed to access, literacy and lifelong learning. As part of that commitment, we continually evaluate how to provide high quality services in a way that is sustainable for our community — both now and in the future.
Access to physical and most digital content will remain available to all Virginia Beach Public Library cardholders. However, beginning July 1, VBPL cardholders who live outside of Virginia Beach will no longer have free access to Hoopla, Libby or Kanopy in the Digital Library.
Access to remaining resources in the Digital Library will not be impacted.
Digital services have grown dramatically in popularity. Because VBPL pays for these platforms based on usage, rising demand has led to significantly higher costs. The current model is no longer financially sustainable.
To ensure we can continue offering these services at a high level — without reducing access for Virginia Beach residents — free access will be limited to Virginia Beach resident cardholders.
Free access to Hoopla, Libby and Kanopy will be limited to Virginia Beach resident cardholders. These services will remain free for residents, as they always have been.
Non residents will need to pay a non-resident fee to continue using Hoopla, Libby, and Kanopy.
This is a targeted update affecting only a small number of high-cost digital services. VBPL continues to maintain broad access to physical materials, library spaces, computers, programs and most digital resources for all cardholders.
Good news — nothing is changing for you.
You will continue to enjoy full, free access to Hoopla, Libby, Kanopy and all other VBPL digital services.
We understand that these changes may raise questions. VBPL staff members are ready to help you understand your options, update your account or assist you with purchasing a non-resident card. Visit any branch, email Library@VBgov.com or call 757-385-0150 for assistance.